How to contact Customer Support

Hello, in order to contact us so we can deliver the best support possible to get you back up and running. Please visit our support page. This is the best place to go for any Apex related difficulties, bug reports, feedback, and system support for the game.

Once you’ve reached the help page, it should look similar to this:

If the currently listed articles are not sufficient for your needs and would like to speak to our specialists, please click submit ticket.

Select in the request type for the product you would like help with.

Your email address so that we may be able to respond to you (please make sure it’s an email you have access to)

Your name so that we may address you.

Your platform please choose carefully as this will be very important during the support process. If you are on a PC platform, there will be additional information needed.

This is optional but can be helpful when trying to get additional information.

This is additional info to help us diagnose what kind of issue you may be facing.

This is where you may write or paste your support needs, please make sure to give us as much info as possible so that we may assist you.

Proceed to fill out details from the required fields, and we will get back to you as soon as possible.

If you have any questions on how to upload certain files related to your case, please check out our guide here.

We look forward to hearing and resolving any issues you may have.